Customer: “Look! My friend told me I could get this type of hammer at your store! Now go get it for me!”
Cashier: “Sir, I already told you… we don’t have ANY hammers back here that aren’t already stocked on the shelves.”
Customer: “LOOK HERE. F**K YOU! I KNOW YOU’RE TRYING TO SAVE MONEY BY SWITCHING OUT YOUR STOCKS! GET ME THIS HAMMER!”
(At this point, I come to the front of the store, overhearing what’s going on; note that I’m the manager.)
Me: “Is there a problem?”
Customer: “Yes sir! Your employee here is not doing what I tell her to!”
Me: “Well, you need to calm down and understand that we don’t have what you’re looking for. So maybe you should go back to shelves and checkâ”
Customer: “F**K THAT!!! IT’S NOT THERE, OKAY?! YOU NEED TO F**KING GET ME WHAT I ASK FOR!”
Me: “That’s it. Get out of my store.”
Customer: “What? NO!”
Me: “Sir, get out, or I have to take you out.”
Customer: “Then do it!”
(I go around the counter and approach the customer. I yank him by his collar & drag him to the door.)
Me: “Now, then… you wanna apologize and maybe come back in?”
Customer: “No! I just want my hammer! God, what is this madness?!”
Me: *puts the customer down*
Customer: *confused* “… What is it?”
(I turn back to the cashier, who nods in approval. I then turn back to face the customer.)
Me: “Madness? THIS! IS! SPARTAAAAAAAAA!” *kicks customer out of store and slams door*